The ad causes the game to freeze/close

This could happen from time to time, especially when a video ad has difficulty to load, or if the internet connection is weak.

Sometimes, though, if you can't see the "X", simply try to swipe the Ad up, to remove it.

If you still encounter any issue closing a certain ad (no "X" marking and swiping it up did not help), please write to us with more information and we will gladly assist.