Please bear in mind that in an effort to provide support to as many players as possible, we use Google Translate to translate your query and our answers to you. However, as any tool, it may be inaccurate. Our aim is to provide you with as much clarity as possible, but we cannot be held for any translation, or any error or omission, in relation to our response to you.
Therefore, please let us know if the information provided is unclear or if you believe the translation may be inaccurate. This way, we can continue to work with you on finding the right solution, and work towards improving our support.